Shipping policy

Shipping Policy

Last Updated: October 2026

📦 Processing Time

Every item is handmade one at a time. Because of this, please allow 2-3 weeks for crafting before your order ships. During peak seasons (Christmas, Father’s Day, graduations), processing times may extend slightly due to high order volume.

🚚 Shipping Methods

We ship through trusted carriers such as USPS, or UPS. Shipping options and rates are calculated at checkout based on your location and selected service.

📬 Delivery Estimates

Delivery times shown at checkout are estimates provided by the carrier and may vary due to weather, holidays, or unexpected delays. Once your package is scanned by the carrier, delivery speed is outside our control.

📦 Tracking

You will receive a tracking number via email once your order ships. Please allow up to 24 hours for tracking updates to appear.

🛡️ Lost or Delayed Packages

If your package is delayed or marked as delivered but not received, please contact the carrier directly. We are not responsible for:

  • Delays caused by the carrier

  • Incorrect addresses entered at checkout

  • Packages stolen after delivery

If your package is lost in transit, contact us and we will assist in filing a claim.

💥 Damaged Shipments

If your item arrives damaged, please contact us within 3 days of delivery with:

  • Your order number

  • Photos of the packaging

  • Photos of the damaged item

We will review the issue and make it right.

🎁 Holiday Shipping

During holiday seasons, carriers may experience significant delays. We recommend ordering early to ensure timely delivery.

📧 Contact

For shipping questions, reach out at: jsoriginalleather@gmail.com